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Frequently Asked Questions
Contact us if you need any more help.
At Dustpic, we specialize in high-quality kitchen cleaning supplies that make your cleaning tasks easier and more efficient. Our product range includes our own brand of lint rollers, Fluff Off Lint Rollers, as well as popular brands like Parker & Bailey, Goo Gone, and Oven Mate. Whether you're tackling grease, dust, or lint, we've got the solution for you.
Currently, we ship our products exclusively within the UK. We are dedicated to providing timely and reliable shipping services to our local customers via Royal Mail. If this changes we will update our website.
Yes, we offer free standard shipping on all orders within the UK! For customers who require their orders more urgently, we provide a 24-hour delivery option for an additional fee. Please enquire about this service and its cost at the time of your purchase.
We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, we offer a return policy within 30 days of receipt. Products must be returned in their original condition and packaging. Please visit our website for detailed information on how to process a return.
Our Fluff Off Lint Rollers are designed with convenience in mind. While the handles are reusable, the sticky sheets are replaceable. You can easily purchase refills from our website to ensure your lint roller is always ready for use.
At Dustpic, we aim to make your shopping experience as convenient as possible, which is why we accept payments through Stripe and PayPal. These secure payment platforms support a range of payment methods, including credit and debit cards associated with Visa, MasterCard, and American Express. Rest assured, your payment information is handled with the utmost security and privacy.
We love hearing from our customers! For any questions, concerns, or feedback, please reach out to us via the contact form on our website, or directly at our customer service email address. Our team is dedicated to providing prompt and helpful responses.
: Your feedback is invaluable to us! To leave a review, simply navigate to the product page of the item you purchased on our website and click on the ‘Write a Review’ button. Share your experience, what you loved, and any suggestions for improvement. We read all reviews and use your feedback to continuously improve our products and services.
